Terms & Conditions

If you browse and use this Website/Ecommerce store you are agreeing to comply with and be bound by the following terms and conditions of use, which govern woodlands engineering services ltd relationship with you. The term ‘Britstainless’ . ( a trading style) of  woodlands engineering services Ltd or ‘us’ or ‘we’ refers to the owner of the website whose registered office is 98 Rayleigh drive woodlands park Wideopen, Newcastle upon tyne NE136AJ. The term you refers to the user or viewer of our website/Ecommerce store.

The use of this website/Ecommerce store is subject to the following terms of use:

Use of our web site and printed catalogue.

The content of the pages of this Website/ecommerce store is for your general information and use only. It is subject to change without notice. You acknowledge that any information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

There may be occasions where a product is out of stock and we have to substitute this product with a comparable item. Due to these constraints with suppliers or manufacturing tolerances,  product images may occasionally vary. We make the best endeavours to ensure that web images are as accurate as possible, however, we cannot offer this guarantee with the printed catalogue.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable.

It shall be your own responsibility to ensure that any products, services or information available through this website or our other outlets meet your specific requirements.

We may from time to time advertise special offers, stock clearance or loss leaders on third-party platforms such as eBay or Amazon.

The prices on these platforms are independent of our web site and catalogue.

All orders placed by you and purchases of goods from us in our Ecommerce store/website, are on the basis of these Terms and Conditions and are subject to acceptance by us either by delivery of the goods to you; or by providing the goods you have purchased to you at the trade counter, at which point a legally binding contract is constituted between you and us.

The automated processing of your payment and acknowledgement of your order (including web site emails confirming your order (being processed) does not constitute legal acceptance of your order. You will not receive an e-mail confirming acceptance of your order, and there will be no contract between us

All orders placed by you and purchases of goods by you from us are subject to acceptance by us. We may choose not to accept your order or purchase for any reason and will not be liable to you or to anyone else in those circumstances.

Where we accept your order, we have a legal duty to supply goods that are in conformity with these Terms and Conditions.

We reserve the right to change prices, descriptions, modify, or substitute products without notice, and by doing so, may differ from our printed catalogue.  Any orders received represents an offer to buy products indicated by you, this not a binding contract until acceptance of the order and we have dispatched the goods.

Occasionally, an error may occur and goods may be either incorrectly priced or described, in which case we will not be obliged to supply the goods at the incorrect price or in accordance with the incorrect description or at all. We reserve the right to correct any errors from time to time. We will (at our discretion) either cancel your order and refund the price you have paid or use reasonable endeavours to contact you and ask you whether you wish to continue with the order at the correct price or correct description. If we are unable to contact you or you do not wish to continue with the order at the correct price or correct description, we will cancel your order and refund the price you have paid.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions. All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website. Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s). You may not create a link to this website from another website or document without Woodland engineering services ltd  prior written consent. Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Scotland and Wales.

Our Use of Cookies

Using cookies is a convenient technique for having the browser remember some specific information, ie items in your shopping cart.

You can choose to disable these cookies and still browse the site, however, the site will not function as intended. You will need to enter the same information repeatedly and you may find the contents of your basket has emptied. The help information in your browser software should provide you with instruction on how to deal with cookies.

Cookies may be categorized as “session” or “persistent” cookies. “Session” cookies are temporary cookies that are used to maintain context or “state” between otherwise stateless Web transactions (e.g., to maintain a “shopping basket” of goods selected during a single logical session at a site) and that must be deleted at the end of the web session in which they are created.

“Persistent” cookies remain over time and can be used for a variety of purposes. eg: To maintain contents of your cart, to track a user’s access over time and across websites, or to establish user preferences.

This Website may use both session and persistent cookies.

Financial Transactions:

we will seek to obtain an immediate authorisation from your card issuer to reserve funds for your purchase, we only charge your card once the authorisation has been successfully approved. Your card details are only used by us to charge for your goods. They are never held on file in any form.

The Britstainless web site (Woodlands engineering services ltd, does not collect, hold or store any sensitive financial details. Our web site passes only your delivery address and basket total to Paypal . stripe or other card handlers who handle all financial transactions on our behalf.

At no point do Paypal stripe etc divulge any of your financial details to britstainles/woodlands engineering services Ltd, only a notification that your payment was successful or failed.

Whilst we attempt to protect your personal information, we cannot ensure or warrant the security of any information you provide to us and you transmit such information to us at your own risk. Once we receive your transmission we attempt to ensure the security of your personal information on our systems.

Sale Items:

At various times we may offer a fixed percentage discount or voucher code across our entire product range. These offers are not applicable to any of our already heavily discounted items.

Some of our heavily discounted items may revert back to their original full price and then be subject to the same discount percentage as the rest of the web site.

On occasions, this may result in some of these items seeing an increase in price.

Only one discount code, voucher or promotion can be used at any one time (unless otherwise agreed).

Where we run a special promotion, please expect a 2-3 working day lead time.

If your order is suspected to contravene or attempt to circumvent any discounts or promotions, then we reserve the right to cancel your order.

Web Statistics:

At the start of each month, orders from the previous month may be marked as completed. This will be completed our own statistical research.

It is not a statement that your order is completed.

Order completion will be confirmed to you in a Woodlands engineering services ltd invoice sent with the goods, in the post or via a separate email.

System Integrity:

You may not use any device, software or routine to interfere or attempt to interfere with the proper working to this site or any transaction conducted on our site. You may not take any action to impose an unreasonable or disproportionately large load on our infrastructure. You may not disclose or share your password with any third parties or use your password for any unauthorised purpose. The site contains robot exclusion headers and you agree that you will not use any robot, spider, another automatic device, or manual process to monitor or copy our web pages or the content contained herein without our prior written permission. You agree that you will not use any device, software or routine to interfere with the proper working of the site.

Following the above statement, our web server has a number of security features in place. These may generate the occasional false positive resulting in you denied access to our web site or email services. If you feel that these may have affected you, please contact us.

Prices

We reserve the right to alter prices without notice